10 Important Things to Remember when booking Rome Airport and Civitavecchia Transfers

Stefano's RomeCabs Transfers


Buon giorno and welcome to Stefano’s RomeCabs, Rome’s leading company for reliable Airport Transfers, Civitavecchia Transfers,  Day Tours, and Shore Excursions.

Arranging your airport or Civitavecchia port transfers is an important aspect of your travel plans. You’ll need to know how to get to your hotel in Rome from the airport and then back again, or how to get to and from your ship in Civitavecchia for your cruise.

Stefano’s RomeCabs makes this process easy and seamless by providing both Airport and Civitavecchia Port Transfers so all your transfer needs are taken care of.

When booking your transfers, there are some important things to keep in mind to avoid disappointments during your travels. Below we discuss the most important ones.


10 Important Things to Remember when booking Rome Airport and Civitavecchia Transfers


1  Use the Correct Arrival Date in Rome.

Some travelers departing from the American continent (Canada, US, South America) incorrectly book a transfer for the date of their own departure from home, not on the day “after” when they arrive in Rome.

Please check your plane tickets carefully for the Arrival Date, Time and Flight Number arriving at FCO Airport or Ciampino Airport

2  Check for Correct Flight Number for Arrivals.

 If you have multiple flight connections enroute, make sure that the Flight Number and Arrival Time you book your transfer from the airport is the correct ones arriving at your final destination in Rome.

By double checking your flight itinerary for accuracy,  you from don’t accidentally include the flight number from a previous leg in a different city or country.

3  Include the Complete details Drop Off Location

Be sure to provide your Hotel Name and Address with complete street number.

There are many hotels in Rome, for example, that are similar by name. Having the complete address of the hotel is very important, especially for pick ups when you want your driver to arrive at the correct location to pick you up.

If staying at a B&B or apartment, please provide the complete address with the exact building number. Many streets are long, and surrounded by convoluted one way systems. Knowing the street number not only helps the driver plan the route to your drop off location, but it’s vital for pick ups – without your building number it would not be possible to know your exact location.

4   For a Hotel Pick Up, use the Same Name in your Transfer Reservation as the Name registered at the Hotel

Drivers often arrive at your hotel and present themselves at the front desk as the Driver for “Name in the Transfer Reservation”.  If you book your transfer and hotel under different names, your hotel concierge will not know to inform you that your driver has arrived.

This is also important if the company needs to reach you by phone at your hotel with important information.

5  For Civitavecchia Transfers, be sure to include the actual Ship Name, not the Cruise Line Company.

On many days there can be multiple ships docking in Civtavecchia by the same cruise line, and they dock on different piers making impossible to guess which is your ship if you only provide your cruise line instead of the actual ship name.

For example: Crown Princess (not just Princess Cruises).

6  Schedule your Civitavecchia Transfers at the Right Times.

If your Transfer starts from Rome and ends at your ship in Civitavecchia, recommended pick up time from your hotel is 11:00 AM – 1:00 PM

If your Transfer starts from your ship in Civitavecchia and ends at your hotel in Rome, the most common pick up time most cruisers book is 9:00 AM as that is when most cruisers are disembarked by.  

If you schedule your pick up from your ship later than 9:00 AM, you risk disembarking earlier and have to wait on the pier for your driver to arrive for your scheduled transfer.

Civitavecchia is about 1.5 hours away from Rome, if you disembark 30 – 40  minutes early, it would be possible to send the driver right earlier on the same morning  as he or she is likely still enroute to Civitavecchia.

From Civitavecchia to Fiumicino Airport, travel time is about 1 hour, so keep that in mind when booking your transfer from Civitavecchia to Fiumicino Airport.


Civitavecchia harbor

7  Schedule your Transfer from Rome to the Airport at the Right Time.

Travel time between Rome and Fiumicino Airport or Ciampino Airport is about 40 – 60 minutes pending traffic conditions.

If you need to arrive at the airport 2 hours prior to your flight departure time, schedule your pick up at least 3 hours prior to your flight departure time to allow for travel from Rome to the airport.

For transfers to Fiumicino Airport also be sure to include in your reservation or inform your driver of the Terminal Number your flight departs from. At FCO Airport airlines share multiple terminals for departure depending on various factors such as first destination city, code sharing, etc. Terminals can also change last minute. It’s important to know which terminal your flight will depart from in advance.


8 Include the Total  Number of your Suitcases and Carry-ons in your Reservation.

To ensure that you and your luggage will safely fit together inside the vehicle, it is important to include the total number of Large pies of luggage (checked in suitcases), and Small pieces of luggage (carry on cases).  

If you exceed the luggage capacity for the vehicle suitable or priced for the number of persons in your party, you may need a vehicle size upgrade, or a 2nd vehicle if you are a party of 7-8 traveling with more luggage than the minivan can accommodate.


9  Read the Information in the Website and Confirmation Email to Inform yourself about the Services you Book.

Different companies in different countries operate by certain set of laws, regulations, and culture norms.  

Read the Terms of Service prior to placing your reservation so you know in advance what is included and what is not included in your transfer, payment and cancellation policies, and other important information. Assuming all companies in all countries operate the same only leads to disappointment during your travels.

Also read the information available on the website prior to booking your transfers, and the confirmation email as well so you fully understand the type service you book and what to expect, know where to meet your drivers, emergency contact information, and the price of the service.



10  If any Information Changes in your Reservation, Please Contact Us to Update Your Reservation

If you experience changes in the number of passengers, arrival flight number or arrival time, your Hotel, or amount of luggage, please contact us so we can update your reservation with new information. Failure to provide the company with updated information may result in service not provided accurately.


We hope this information helps you book your perfect Airport and Civitavecchia Transfers for stress free and seamless transfers.

If you’d like to book your Airport Transfer or Civitavechia Transfers with Stefano’s RomeCabs, please visit our website at www.RomeCabs.com , or click on the Transfers of your choice below:




Rome Cabs Tranfsers

Fiumicino Airport Transfers





Civitavecchia Transfers with Stefano’s RomeCabs


Thank you very much for choosing Stefano’s RomeCabs for your Transfers and Tours in Italy. We look forward to welcome you to Rome!

Stefano’s RomeCabs Team


. .





How the train ruined the Cruise for thousands of Civitavecchia Cruisers


Buon giorno and welcome to Stefano’s Rome Cabs, Rome’s leading company for private Transfers, Day Tours, and Shore Excursions from Civitavecchia, Livorno and Naples.

Italy has an extensive train system that can take travelers to many popular destinations in Italy from Rome. One of these destinations is Civitavecchia, the cruise port about 1.5 away from Rome.  

The commuter train is the most common means to travel between Rome’s Termini Station and Civitavecchia Train Station  (the 2 endpoints for this commuter train route).

Assuming it’s an easy and cheap train ride between Rome and Civitavecchia, many cruisers opt for what would seem to be a convenient, reliable and inexpensive mode of transportation between Rome and Civitavecchia.
It is true that it’s inexpensive at 5 Euros per person.

But easy, convenient AND reliable? 

Thousands of cruisers left stranded did NOT find it reliable.

CIVI Train scehdule

How the train ruined the Cruise for thousands of Civitavecchia Cruisers

Recently an unfortunate TRAIN STRIKE  (trains and transportation strikes are common in Italy) left thousands of cruisers stranded either in Rome or in Civitavecchia unable to access the train they depended on for their transportation.  

Being stranded like this in a foreign country without a plan B to count on can be a frightening experience and one that can ruin your much anticipated cruise!


Cruisers needing to travel to Civitavecchia Port to catch their ship were stranded in Rome scrambling for taxis or alternative options at costs they did not even imagine or prepare for!  

For families and friends traveling together with more luggage that could fit into a taxi car (most taxis in Rome are small fuel efficient cars, not large minivans suitable for parties of 3 or more with a lot of luggage) would require more than 1 taxi.  

Taking 2 taxis from Rome to the main gate of Civitavecchia Port (Rome taxis do not have access into the cruise port), it would easily cost 240 Euros or more!!  And a ccording to many travelers, Rome city Taxi drivers are not known for honesty and fair competitive prices for the type of services they provide.  

Hotels can arrange for last minute car service for their guests….but their prices are not economical or competitive and they can go up depending on demand (and availability for last minute car service is never guaranteed)



Cruisers who were left stranded in Civitavecchia and needed to go to their Rome hotel post cruise or to the airport to catch a flight were left at the mercy of Civitavecchia Taxis available at the port.

Civitavecchia Taxis are generally large minivans suitable for cruisers, but they do not have a set rate. Starting rate for a transfer from Civitavecchia to Rome or Airport usually starts at 200 Euros (or more, depending on demand according to some cruisers).

On train strike days, it’s hard to find a Civitavecchia taxi available since those who disembark the earliest grab the available taxis and since it can take up to 3 hours for a taxi to return to Civitavecchia after dropping off clients in Rome or the Airport, it would be a long and unguaranteed wait. There are not that many Civitavecchia Taxis available.


Cruisers who docked in Civitavecchia on a shore excursion and planned a DIY visit to Rome by train, found themselves stuck in port for the day.  

For a large number of cruisers, a visit to Rome was their once in a lifetime opportunity to experience the Eternal City.

Arranging same day tours with tour companies in Rome is virtually impossible due to the complexity of arranging tours by car, and the distance from Rome (where most companies like us are basted) to Civitavecchia.

As such, a common train strike in Italy caused thousands of cruisers to miss out on their much anticipated visit to Rome.



A simple train strike which happens quite often in Italy (and most cruisers are not aware of this or do not know how to check in advance for scheduled strike days) has ruined the cruise for thousands of Cruisers who opted to take the cheapest alternative of transportation and ended up stranded.

As one of our clients who in their early cruising days got left stranded at the port due to a train strike told us:

You get what you pay for, we tried to be penny wise but ended up Euro foolish when that 10 Euro train ride for 2 turned into 200 euro taxi misadventure”.



The happiest cruisers on the train strike day were those who booked private transfers and tours in advance and were not impacted by the train strike in the least.

Our shore excursion clients went on to enjoy their Rome shore excursions like nothing had happened.  

Our cruising clients traveled to and from Civitavecchia on our private transfers in the comfort of their private deluxe vehicle just like any other day.

And we were delighted to hear from our happy clients following their Rome tour from Civitavecchia tell us:

We’re so glad we booked our tour with you, we didn’t want to be like those people stuck at the port all day, they were miserable!”

For Transfers and Tours to and from Civitavecchia with Stefano’s RomeCabs, click on the following options, or you can visit our official website at http://www.RomeCabs.com



Civitavecchia Transfers with Rome Cabs

Civitavecchia Transfers with Rome Cabs



Panoramic Rome collage

Rome Pre-Cruise Tour with Rome Cabs





Countryside Pre Cruise Tour with Rome Cabs

Countryside Pre Cruise Tour with Rome Cabs






. .





Thank you very much for choosing Stefano’s RomeCabs for your Transfers and Tours in Italy.  

We look forward to welcome you to Rome!

The RomeCabs Team







Rome Cabs Civitavecchia Transfers


Buon giorno and thank you for visiting our Stefano’s RomeCabs Transfer and Tour Blog.  Our mission is to help turn your trip or cruise to Italy into the vacation of a lifetime!

Civitavecchia is the main sea port of Rome on the Tyrrhenian Sea about 1.5 hours from Rome.

Its name, Civitavecchia, means “the ancient village”, and it does have ancient roots as the modern town was built over a pre-existing Etruscan settlement and during the Roman times Emperor Trajan constructed a harbor in early 2nd century AD.

Civitavecchia is also the “Port of Rome” serves as the primary cruise and ferry port with tens of thousands of cruisers leaving, arriving, or docking in Civitavecchia each month.

If you are cruising and docking in Civitavecchia, there are so many opportunities for shore excursions in Rome and into the rustic and historic countryside not far from Civitavecchia.

In this post we will offer you some of the most popular shore excursions into Rome and into the countryside offered by Stefano’s RomeCabs for your consideration for your future trips to Rome or shore excursions from Civitavecchia.

Stefano’s RomeCabs’ private shore excursions are provided in your own private deluxe vehicle with  your own personal knowledgeable English speaking driver at your disposal for an enjoyable fun filled excursion.

If you wish to visit Rome from Civitavecchia, we suggest the following tours:

Rome Shore Excursions from Civitavecchia



Our classic Rome in Day From Civitavecchia Shore Excursion offers guests the opportunity to visit exciting monuments such as the Colosseum and Pantheon, explore the Vatican Museums, Sistine Chapel and St Peter’s Basilica, and enjoy the lively Trevi Fountain and Spanish Steps.



Panoramic Rome for Cruises shore excursion offers cruisers a more relaxed and flexible tour of Rome with opportunities to experience Rome’s highlights while avoiding crowded tourist attractions with lengthy security lines and pricey advance tickets that leaves very little time for flexibility and last minute changes in travel plans.

On this Panoramic Rome for Cruisers tour includes the following sites:  The Pantheon, Piazza della Rotonda, the Trevi Fountain, the Spanish Steps, Piazza Navona, St Peter’s Square, Capitoline Hill with view of the Roman Forum, Colosseum Square, Basilica of San Clemente and Underground Rome.



Seven Wonders of Ancient Rome Tour with RomeCabs

Rome was the last of the world’s grandest ancient civilizations that have profoundly impacted today’s architecture, engineering, politics, and entertainment as they left behind vestiges of their impressive achievements that can be enjoyed and admired today.

The Seven Wonders of Ancient Rome includes:  The Colosseum, Circus Maximus, Baths of Caracalla, Via Appia, Park of the Aqueducts, Pantheon, and Trajan’s Forum.



Vacanze Romane Tour of Rome


Recommended by Travel + Leisure Magazine, Stefano Rome ToursVacanze Romane / Roman Holiday Shore Excursion takes you on a journey through the Rome following many of the popular sites featured in the classic film starring Audrey Hepburn and Gregory Peck.

The sites in the Vacanze Romane tour includes the following exciting places in Rome: the Colosseum,  drive through Piazza Venezia, view the Roman Forum from Capitoline Hill, the Mouth of Truth,  view Castel Sant’Angelo with its beautiful bridge Ponte Sant’Angelo,  Trevi Fountain, Spanish Steps,  Via Margutta and the Pantheon.



Angels and Demons Tour with Stefano Rome Tours


Angels and Demons tour by Stefano Rome Tours is based on Dan Brown’s novel and film Angels and Demons and takes you on a spectacular day in Rome following the path of the Illuminati in the footsteps of Robert Langdon:  Castel Sant’ Angelo, Santa Maria del Popolo Church, Santa Maria della Vittoria, the Pantheon, Piazza Navona, and the Vatican.


Countryside Tours from Civitavecchia




Stefano’s RomeCabs popular Countryside Splendor Shore Excursion from Civitavecchia takes you into the heart of the Roman tranquil countryside.

On this tour will have the opportunity to experience the beauty, charm, and wonders of 3 of Italy’s most profound eras: The opulent Renaissance Era with a visit to the imposing Bracciano Castle that overlooks the pristine volcanic Lake Bracciano, lunch in the Medieval hamlet of Ceri where time seems to have stood still for 1,000 years, and the Etruscan Civilization as you explore the numerous ancient tombs inside Cerveteri Etruscan Necropolis of Banditaccia.




The Etruscan Mystery Shore Excursion from Civitavecchia with Stefano Rome Tours takes you on a historic journey into the heart of the Roman countryside to experience one of world’s most fascinating and advanced ancient Pre-Roman civilizations: the mysterious Etruscans.
On this tour you will have the opportunity to visit Tarquinia and explore the ancient Monterozzi Necropolis with a dozen of beautifully frescoed underground tombs depicting scenes from everyday lives of the ancient Etruscans.

A UNESCO World Heritage Site, there is simply nothing in the world like the Etruscan tombs in Tarquinia.  

The nearby town of Tuscania is also one of the oldest towns in Italy dating back to 3,000 years ago, and it boasts two historically and architecturally significant churches and a view described by English novelist and poet D.H. Lawrence as “The most beautiful view in all Italy: the Etruscan valley of Tuscania


With all these options to choose from, you are sure to have an amazingly unforgettable shore excursion from Civitavecchia…and if there are more than 1 tour you are interested in, these tours are also offered as Day Tours from Rome if you will be spending time in Rome before or after your cruise, or as as Post Cruise Tour starting from Civitavecchia and ending at your hotel in Rome.


For more information about our day tours and shore excursions from Civitavecchia, Livorno or Naples, please visit our website at www.RomeCabs.com

Also visit our sister company Stefano Rome Tours for a wide variety of day tours and shore excursions in Italy: www.StefanoRomeTours.com

Thank you very much for choosing Stefanos’ RomeCabs for your Transfers and Tours in Italy. We look forward to showing you beautiful places!

The RomeCabs Team



.Buon giorno and welcome to Stefano’s RomeCabs Travel Blog.

Our goal is to provide our clients with easy, affordable, reliable and comfortable private transfers to and from Civitavecchia Cruise Port.

Whether you are traveling between Fiumicino Airport and Civitavecchia, or between Rome and Civitavecchia, our private transfers with door to door service will deliver you and your luggage swiftly and efficiently to your final destination.

As if having your private driver at your disposal, driving in the comfort of your private deluxe vehicle, never lifting  your luggage, and travel relaxed and comfortable is not perfect enough…. we’d like to make your Civitavecchia Transfers even better by enhancing your transfer with sightseeing opportunities along the way.





For Rome lovers and cruisers who are only in Rome for short time (such as arriving in Rome the day before they sail on their cruise), we offer the very popular ROME PRE CRUISE TOUR that takes you on a half day tour of some of Rome’s top highlights, and then transfer to Civitavecchia.

Touring Rome by car is relaxing, you maximize your sightseeing possibilities by being able to see more, enjoy sites of your choice that are best accessible by car (our private Pre Cruise tours can be customized to suit your preferences), and have your luggage with you so you don’t have to worry about returning to your hotel at the end of your tour.




On your Rome Pre Cruise Tour you can enjoy either the Colosseum or the Roman Forum (the same tickets are valid for either site),  the ancient Pantheon, the Spanish Steps, Trevi Fountain, and give Rome a proper “arrivederci” with a visit to Janiculum hill for an unforgettable sweeping view of Rome from a special terrace on the top of the hil..






10 Unique Facts Abbout the Pantheon You Probably didn’t Know






If you’ve already seen Rome’s highlights and prefer to start off  your cruise with a relaxing countryside tour, Stefano RomeCabs offers a fabulous countryside tour that takes you one of Rome’s most pristine lake, visit the formidable Renaissance Bracciano Castle, and enjoy a traditional lunch in the Medieval hilltop village of Ceri for a fairy tale countryside escape.

ROME COUNTRYSIDE TOUR and Transfer to Civitavecchia ROMECABS

Countryside Pre Crusie Countryside Tour – RomeCabs


Odescalchi- Orsini Castle (commonly referred to as Bracciano Castle) is an imposing 15th century fortress that was later converted into a residential castle. For centuries, the castle is still owned by the Odescalchi family.  


Bracciano Castle Countryside Pre Cruise Tour to Civitavecchia Rome Cabs

Bracciano Castle – RomeCabs


The Castle is open to visitors to explore the opulent Renaissance rooms where Kings, Queens, Lords, Ladies and Popes have lived and slept, and explore the castle grounds.

Not to be missed is the breathtaking panoramic view of the pristine Bracciano Lake that is actually a volcanic crater!


Bracciano Lake Countryside Tour to Civtavecchia RomeCabs

Bracciano Lake view from Bracciano Castle – Rome Cab


Nearby in the midst of the rustic countryside is the medieval clifftop hamlet of Ceri, a 13th century fortified fortress that is now a charming tiny village with a remarkable church: Sanctuary of Mary of Ceri that boasts an incredible wall with medieval era frescoes depicting biblical scenes.


Sanctuary of Mary of Ceri with RomeCabs Pre Cruise Tour to Civitavecchia

Sanctuary of Mary of Ceri – RomeCabs


Ceri is also best regarded for the local family owned restaurants that draws patrons from all across central Italy, including many of our international clients who request a visit to Ceri just to have lunch there!


Lunch in Ceri - Civitavecchia PreCruise Tour RomeCabs

Ceri is famous for its delicious local restaurants! – Rome Cabs


If you thought just having a private transfer to Civitavecchia was great…. Now you have 2 new options to transform your transfer into Pre Cruise Tour and get your cruise off to a fabulous start!

Thank you very much for choosing Stefano’s RomeCabs for your private Civitavecchia Transfers, Day Tours and Shore Excursions in Italy.  We are at your service to make your holiday in Italy your best ever!


The RomeCabs Team

Twitter: @RomeCabs

FaceBook: Stefano’s RomeCabs

RomeCabs Flicker Photo Gallery


Tips on Booking your Airport Transfers with Rome Cabs


Buon giorno and welcome to Stefano’s RomeCabs, Rome’s leading company for Transfers and Tours.  Our goal is to make your arrival and departure in Rome as pleasant and seamless as possible.

Booking your Airport Transfer in Rome is an important travel plan that will help make your arrival in Rome pleasant and stress free, and your departure from your Rome hotel to the Airport (FCO/ Fiumicino Airport or Ciampino) a well timed transfer arriving in time for your flight departure.

Here are some helpful tips when Booking your Airport Transfer with Stefano’s RomeCabs



Make sure that you book your transfer in Rome based on your Arrival Date in Rome – not your departure date if you are traveling from, for example US /Canada, where your trip starts the day before your arrival in Rome.



If you will be changing flights along the way, be sure to include the Flight Number of your arrival at the airport in Rome.

It is very important to have your correctly Flight Number arriving at Rome’s airports so we can track your flight for late arrivals, and terminal numbers to pick you up at. Without the correct flight arrival at Rome’s airport it’s virtually impossible to provide accurate service.



Why is it important to include your telephone number in your reservation? 

Emails are not always successfully received, may bounce back due to non-delivery, or may end up in the spam folder.  Without a telephone number to contact you, there is no other means to reach you with important or urgent information regarding your service.

In Italy, if you bring a working cell phone, it helps stay in touch with you with important or urgent information about your service as phones are a much faster means to connect than via email for time sensitive matters.  With no means to contact you other than email, it would not be possible to assist you with urgent matters surrounding your service.



By not including the correct AM or PM time after your hour and minute arrival, it may result in inability to provide accurate price and service.

If your flight arrives at NOON hour, please include 12: _ _ PM

If your flight arrives at Midnight hour, please include 12: _ _ AM



Travel time between Rome and Airport is approximately 40-60 minutes

If you need to arrive at the airport 2 hours prior to your flight departure time, schedule your pick up in Rome at least 3 Hours Prior to your Flight Departure Time.



In order to be provided the proper size vehicle for your needs, please be sure to include in your reservation booking form the total number of Large Suitcases (check in suitcases) and Carry Ons.

For example, a party of 1-3 is priced for a car service. If you plan to bring luggage in excess of what a car can accommodate, you may require a minivan upgrade.

If you are a party of 6-8 that will be bringing in excess of 8 suit cases and 8 carry ons, you might require an additional vehicle if your luggage exceeds the luggage capacity of a vehicle.

When providing the luggage count, we can advise of the proper size vehicle for your needs.



In our confirmation email, you will receive all the necessary information to prepare you for your arrival in Rome.

It is imperative that you read the information carefully and watch our video HOW TO MEET OUR DRIVER AT FCO AIRPORT so you will know what to expect when arriving at the airport and where to meet your driver.




It’s important to keep a copy of your confirmation email as it also includes our emergency contact number, should you need to reach us with an emergency.

Emergencies that you can encounter during travels that we can assist with are:

Missing your flight and arriving in Rome on a different flight, your flight is delayed, your flight number has changed, your arrival time has changed, you are delayed in customs, your luggage are delayed, your luggage is lost and you need to report it, you are unable to find the Meeting Point and your driver.



Many travelers prefer to travel making plans last minute as they go.  They may book an incoming transfer before they depart for their trip… and then just before they need to return to the airport they book another transfer. When traveling abroad in a foreign country it’s best to secure all your transfers needs in advance to avoid costly mistakes.

However, to ensure all your transfers are taken care of and secured in advance it is RECOMMENDED to book ALL your transfers together before your trip when you are not rushed. Availability for last minute transfers may not be possible, especially during peak travel months.

Booking last minute and in a hurry can also result in providing the company with incorrect information which will result in service not being provided correctly.


We hope this information helps with your travel plans to Rome and booking your Airport Transfers with Stefano’s RomeCabs.

For more information on our Transfer services please click on the following options:







Costly Case of Mistaken Identity at Fiumicino Airport (and how to prevent it)

Stefano's Rome Cabs Transfers

There are many travelers who share same or similar name as yours. Don’t let mistake identity ruin your arrival at Fiumicino Airport in Rome.

Find out how here:

You booked your Airport Transfer from Fiumicino Airport to Rome, and arrived at at FCO exhausted and jet lagged, making your way out of the insanely busy baggage claim area to meet your private driver with whom you booked your hotel transfer.

You see someone holding a sign with your name….or maybe it looks like your name slightly misspelled. Close enough, these Italians must not be so good at spelling. He must be our driver, let’s go!

Whoa!! Hold on right there!

This is a classic case of Mistaken Identity at Rome Fiumicino Airport.

With tens of thousands of travelers coming through Fiuminicino Airport each day, it’s bound that someone else who shares your last name (or something similar to it) booked a private driver.

It’s so easy to go up to the wrong driver assuming he’s the one you booked with. And not all drivers are quick to realize that you are not the party that he was supposed to pick up.

And off you go…with the wrong driver, to the wrong hotel, for the wrong price.  Should you be worried? You bet!

Likely you booked a transfer company based on recommendations from sources you trust, extensive research, positive reviews on peer review sites, past experience with them, safety record, or other significant reasons.

Now you’ve unknowingly gotten into a vehicle with an unknown driver from an unknown company who thinks you are a different client taking you to a different destination than the one you booked.

Your personal safety could be at risk because you don’t know if this driver operates a legitimate business, his vehicle is properly maintained and insured, is a safe driver with a clean driving record.

All of a sudden, your vacation could be off to a bad start and you don’t even know it!

For your personal safety and well-being, we urge to keep in mind the following tips next time you arrive in Rome’s Fiumicino Airport.  

If you booked your Airport Transfer in Rome with Stefano’s Rome Cabs, you would first receive in your confirmation e-mail a link to a video that shows you exactly where to meet your Rome Cabs driver at the airport.



If you see a driver with a sign bearing your name who is not standing at or near the designated meeting point, he may not your driver.  

During the busy season there may be many drivers standing at the Meeting Point holding signs, so make sure you always look for your name on the signs.

Always make sure the driver you see holding up a sign with your name confirms that s/he is from Rome Cabs, knows your final destination and the quoted price.

A driver from a different company would not have this information, only your correct Rome Cabs driver does. Many SCAMMERS will approach you pretending to be “another ” company and take advantage of trusting travelers. Don’t become a victim.

Imposters and copycats actually COPY legitimate companies’ names on fly by night websites and can even copy a company’s logo and name on Name Cards to trick travelers into approaching them based on mere name recognition.

If you are uncertain about the driver, please call us immediately at the number we provide for you in case of an emergency. Keep that number handy as you should always call us if you’re unable to spot your driver, your arrival flight is late, or you a delayed exiting the baggage area.

You’ve come a long way to get to Rome, don’t let a bad case of mistaken identity ruin your first day here.

For more information on Rome Airport  Transfers from Fiumicino and Ciampino airports and Port Transfers to Civitavecchia, please visit us at www.RomeCabs.com. We look forward to assisting you in making your arrival to Rome a wonderful welcome to the Eternal City.

Do you have any practical travel and safety tips you’d like to share? We’d love to hear from you in the comments box below.

Sharing is fun: If you found this article helpful, please pass it along to anyone who might benefit from it.

~Stefano’s Rome Cabs Team

How NOT to Become a Victim of Airport Transfer Scams and Impostor Websites in Rome

Rome Cabs Transfers
Don’t Become a Victim of Airport Transfer Scams and  taken for a ride by Fake and Impostor websites in Rome that copy legitimate companies’ names to dupe and mislead tourists.
Copycat websites are not new in the World Wide Web we’ve come to depend on for so much. It’s even more devious when it hits international tourists who don’t know the difference between honest and shady companies abroad. Human nature tends to be trusting, after all, if a someone creates a website, provides a service for a fee, and there is no scandal that surrounds them online, it means they are genuinely operating a sound business. That’s not always the case.
Many companies have invested so much over the years to establish themselves as reliable, recommended and trusted in the industry. Like us, many have cemented a name for themselves based on their sound reputation for operating an honest and dependable business travelers have come to trust and rely on. That’s when fly-by-night unknowns appear on the scene with names and websites very similar to existing companies, and this often confuse travelers in booking with them. How do they do this?
They use website names suspiciously similar to the established company they’re targeting.  One example of such practice is,  for instance, when you google Rome Cabs, in addition to the official and ONLY Rome Cabs website: www.RomeCabs.com, you will find websites that use variations and added words like transfer or booking after RomeCabs.
Or they employed SEO techinques so their website headliner may read Rome Cab or RomeCabs, but their website address is something completely different! Always compare the website address to the headliner.
Other scam artists spend money on Google adwords and use our company name in the header to mislead clients thinking we are them!
Some also create email addresses bearing the same name or suspiciously similar as the company they target….with a @hotmail, @gmail, @yahoo, or any other variations at the end. People who don’t know the difference can be easily mislead and confused.
 When the name of the company,  their website address and content do not match, be aware.


There are ways to protect yourself from becoming a victim of unscrupulous online companies.

* ALWAYS book your service with established companies that come highly recommended by sources you trust. When it comes to your and your loved ones’ safety, you should not leave anything to chance.

* NEVER blindly google or search the company name online to obtain their website. This is what copycat websites are counting on because here is where people become confused. The title tag above the website can be influenced by key words, and it may not represent the actual company name.

* ALWAYS make sure you have the correct company website address. When you ask for recommendations, make sure you also receive the website address along with the company name.

* ALWAYS contact the company by typing in their official website on your browser, never based on a search engine search.

* If you accidentally click on the wrong website, pay attention to anything that seems off. If you notice:

  • the company name on the website is different
  • the prices are different, the services are different,
  • the website does not look professional
  • or they have non-Italian phone numbers
  • these usually signs that you may be on the wrong website and if you may unintentionally book with the wrong company.


* NEVER book your car service based on cheap and deeply discounted prices. The way most fly-by-night and impostor websites get clients is by offering very low prices compared to most established companies who invest in quality and safe service. .

Please know that when it comes to private car service you really do get what you pay for. A responsible car service company in Rome cannot survive offering cheap and deeply discounted prices below market value without cutting dangerous corners on vehicle safety and proper maintenance, insurance, quality of service, or even breaking laws.


When you are booking car service online from unknown companies and websites offering cheap prices, you can get taken for a ride in more ways than one, and worse: you can potentially put your personal safety at risk!


We have received untold number of calls from desperate travelers stranded at the airport or the cruise port (many of them elderly) because their drivers never showed up. In all these cases, they booked service via cheap copy-cat websites thinking they booked with the REAL Rome Cabs.

Fly-by-night and copycat websites typically have nothing to lose since they do not depend on their reputation and word of mouth for their business. They often operate on multiple websites, so if they garner enough bad reputation online via one website, they simply shut it down and open another.

Don’t become a victim of online impostors and unscrupulous companies no matter what type of service you are seeking, protect yourselves and your loved ones on your trips abroad. After all, safety first! There are many honest, established and reputable companies to chose from, so which ever company you select to book with, do so only after careful consideration based on reliable information, and with diligence in making sure you are booking with the intended company.

For more information on Rome Cabs Transfer to the Airport and Civitavecchia, Tours, and Shore Excursions from Italy’s top Ports of Call, please visit us at www.RomeCabs.com.

You may also visit our sister company, Stefano Rome Tours, for more exciting Tours and Shore Excursions in Rome and beyond: www.StefanoRomeTours.com

Do you have any tips to share that helps travelers abroad? We’d love to hear from you in the comments box below.

Sharing is fun: If you found this article helpful, please pass it along to anyone who might benefit from it.

We thank you for visiting our blog, and we look forward to being of service to you in the future. See you soon in Italy!

~The RomeCabs Team.