Buon giorno and welcome to Stefano’s RomeCabs, Rome’s leading company for Transfers and Tours. Our goal is to make your arrival and departure in Rome as pleasant and seamless as possible.
Booking your Airport Transfer in Rome is an important travel plan that will help make your arrival in Rome pleasant and stress free, and your departure from your Rome hotel to the Airport (FCO/ Fiumicino Airport or Ciampino) a well timed transfer arriving in time for your flight departure.
Here are some helpful tips when Booking your Airport Transfer with Stefano’s RomeCabs
DOUBLE CHECK THE ARRIVAL DATE IN ROME
Make sure that you book your transfer in Rome based on your Arrival Date in Rome – not your departure date if you are traveling from, for example US /Canada, where your trip starts the day before your arrival in Rome.
INCLUDE YOUR FLIGHT NUMBER FOR YOUR ARRIVAL IN ROME
If you will be changing flights along the way, be sure to include the Flight Number of your arrival at the airport in Rome.
It is very important to have your correctly Flight Number arriving at Rome’s airports so we can track your flight for late arrivals, and terminal numbers to pick you up at. Without the correct flight arrival at Rome’s airport it’s virtually impossible to provide accurate service.
INCLUDE YOUR TELEPHONE NUMBER IN YOUR RESERVATION
Why is it important to include your telephone number in your reservation?
Emails are not always successfully received, may bounce back due to non-delivery, or may end up in the spam folder. Without a telephone number to contact you, there is no other means to reach you with important or urgent information regarding your service.
In Italy, if you bring a working cell phone, it helps stay in touch with you with important or urgent information about your service as phones are a much faster means to connect than via email for time sensitive matters. With no means to contact you other than email, it would not be possible to assist you with urgent matters surrounding your service.
USE CORRECT DAY TIME / NIGHT TIME HOURS
By not including the correct AM or PM time after your hour and minute arrival, it may result in inability to provide accurate price and service.
If your flight arrives at NOON hour, please include 12: _ _ PM
If your flight arrives at Midnight hour, please include 12: _ _ AM
TIME YOUR DEPARTURE TRANSFER CORRECTLY
Travel time between Rome and Airport is approximately 40-60 minutes
If you need to arrive at the airport 2 hours prior to your flight departure time, schedule your pick up in Rome at least 3 Hours Prior to your Flight Departure Time.
INCLUDE YOUR TOTAL LUGGAGE COUNT
In order to be provided the proper size vehicle for your needs, please be sure to include in your reservation booking form the total number of Large Suitcases (check in suitcases) and Carry Ons.
For example, a party of 1-3 is priced for a car service. If you plan to bring luggage in excess of what a car can accommodate, you may require a minivan upgrade.
If you are a party of 6-8 that will be bringing in excess of 8 suit cases and 8 carry ons, you might require an additional vehicle if your luggage exceeds the luggage capacity of a vehicle.
When providing the luggage count, we can advise of the proper size vehicle for your needs.
READ THE CONFIRMATION E-MAIL CAREFULLY
In our confirmation email, you will receive all the necessary information to prepare you for your arrival in Rome.
It is imperative that you read the information carefully and watch our video HOW TO MEET OUR DRIVER AT FCO AIRPORT so you will know what to expect when arriving at the airport and where to meet your driver.
HAVE OUR EMERGENCY NUMBER HANDY
It’s important to keep a copy of your confirmation email as it also includes our emergency contact number, should you need to reach us with an emergency.
Emergencies that you can encounter during travels that we can assist with are:
Missing your flight and arriving in Rome on a different flight, your flight is delayed, your flight number has changed, your arrival time has changed, you are delayed in customs, your luggage are delayed, your luggage is lost and you need to report it, you are unable to find the Meeting Point and your driver.
BOOK ALL YOUR TRANSFERS TOGETHER IN ADVANCE
Many travelers prefer to travel making plans last minute as they go. They may book an incoming transfer before they depart for their trip… and then just before they need to return to the airport they book another transfer. When traveling abroad in a foreign country it’s best to secure all your transfers needs in advance to avoid costly mistakes.
However, to ensure all your transfers are taken care of and secured in advance it is RECOMMENDED to book ALL your transfers together before your trip when you are not rushed. Availability for last minute transfers may not be possible, especially during peak travel months.
Booking last minute and in a hurry can also result in providing the company with incorrect information which will result in service not being provided correctly.
We hope this information helps with your travel plans to Rome and booking your Airport Transfers with Stefano’s RomeCabs.
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